The Pittsburgh Business Times reports that locally based Dollar Bank will introduce ATMs that enable customers to speak remotely to a live bank teller outside of business hours.
The services, known as NCR APTRA Interactive Teller, provide banking customers with a convenient yet personal alternative to a live teller, Dollar said in a release, enabling customers to do their banking at non-traditional times or experience faster in-branch service by accessing a live remote teller via a video connection through an ATM machine.
Dollar said it is working with NCR Corp. and uGenius Technology LLC, companies whose 2011 collaboration built the first ATM that lets a consumer talk and bank with a live, remote teller.
Pittsburgh Business Times
Read the full story here